Frequently Asked Questions

I was always told not to feed my dog bones

RAW bones are ok, cooked bones ARE BAD!!

When bones are raw, they are quite soft and pliable. Cats and Dogs are carnivores therefore their jaws are designed to rip, tear, crunch and digest raw bone.

By cooking bones, they become very hard and brittle and can splinter in the animals throat, gut or on its way out and does not get digested the same way as raw bones. The natural acids in a dogs stomach break down raw bone and utilise the calcium and other nutrients in it.

Feeding Woofles RAW meaty bones is an important part of the diet and is the best way to keep your cat or dog's teeth clean.

What to do with overweight cats and dogs

Obesity in cats and dogs is becoming more widespread (excuse the pun), and just like with humans, obesity can cause a number of different health problems, not to mention all the extra pressure it puts on the joints.

Reducing weight in cats and dogs is actually very simple - REDUCE THE AMOUNT YOU FEED!!!

You don't need any special diet - although there are some things to avoid (like meats and bone with high fat content), you just need to get tough, stop feeling sorry for them when they look at you with big sad eyes, and know that although your dog might hate you right at this moment, you are preventing it from having sore joints, other health problems and they will end up spending more time in your family.

It's called tough love!

What is the best raw food I can feed my cat or dog

We get asked a lot "Out of all your products, which is best for my cat or dog"?

There is no one particular 'best food' to feed your cats and dogs - variety and the most species appropriate form you can feed it in is the best way to nourish your cats and dogs. Ideally your cats and dogs should be eating about 80% meat, 10% edible bone, and 10% offal in it's diet over the course of about a week.

Do I need to feed vegetables as well?

Simple answer - No.

In saying that, except for the things that are dangerous for dog's to eat (like onions), feeding your dog a bit of vegetables from left over dinner isn't going to hurt them. Just remember anything you feed them outside of meal time, is still food, so don't feed them a bunch of left overs and then their normal amount of dinner as well, or they will pile on the weight.

I usually feed my dog biscuits and now and then I try raw feeding but my dog gets an upset stomach so I stop.

A dog or cat's stomach, in it's natural state is highly acidic (pH of around 1-2).

When you feed a diet loaded with carbohydrates and plant proteins (like biscuit diets are), the stomach acidity decreases and becomes more alkaline. With the altered pH, digestion is slower as is elimination, bacteria isn't destroyed as effectively and bone material is not softened and broken down effectively which can cause obstruction.

So... when you randomly give your dog a chicken frame which is often laden with bacteria, it's stomach can't do the job it is designed to do properly, and your dog ends up with the squirts...

If you want to change to a raw food diet, come in and talk to us about how to do it properly to avoid these problems.

Why can't I cook bones before feeding?


Don't cook bones. Full stop! End of story!..

Cooking bones makes them a lot tougher, and more brittle than raw bones, and can actually blunted or break an animals teeth after regular chewing. Cooked bones can break into large chunks and result in your pet swallowing a piece too large to digest, and cooked bones are very slow to breakdown in the stomach and can cause pain, scarring of the gut lining, bleeding and constipation.


My animal has crystals in its urine.

Generally speaking, UTIs and crystals will form when the animals urine pH becomes neutral or alkaline (pH 7 or greater) and urine is concentrated. This can be typical of animals that are fed a processed commercial pet food.

Carnivores (cats and dogs) that eat a fresh meat based diet naturally produce acidic, which prevents this crystal formation and the food itself has a neutral water content of 60-70%, which assists in preventing dehydration and excessive concentration of urine.

How do I make sure my cat is getting taurine in it's diet

Taurine is an essential amino acid for cats as they can not synthesize their own taurine from other building block amino acids the way dogs and even humans can, so it is essential that they have sufficient taurine in their diet on a regular basis.

So how do we do this with a raw food diet??

Easy. Raw meats and seafood are a natural source of taurine, so feeding a Woofles raw food diet, you will naturally be adding it to every meal.

My dog eats really fast then throws it all back up - and then eats it again.

This goes back to ancestry. Dogs evolved from Wolves. Wolves hunted as a pack and then ate their food as fast as they could to make sure they got their fair share, and then get out of the area quickly before something else came along and ate them.

If you have more than one dog, you may be making your dog eat faster than he would if he was fed alone because his natural pack mentality takes over. He wants to make sure he gets enough before he is pushed away and misses out.

If you notice your dog is eating so fast that he immediately vomits it back up, just try moving his food a bit further away from other dogs to give him a bit of space, or if he is one his own, he may see you as the threat, so just try feeding him smaller amounts at a time to slow him down.

My dog eats poo.

Yeah... that's gross... but it can be a sign that they are missing something from their diet.

If you are feeding a cheap or grain based food then its likely that the food is passing through your dog and into his poo without the nutrients being absorbed. This means that his poo smells a lot like his food, so why not eat that too...

Dogs that are fed a grain based food will also often look elsewhere for the protein they need, which is why they will eat random things lying around the place.

Take it as a sign and change your dogs diet to a natural diet.

If I change to a woofles raw food diet, will my cat and dog be getting everything they need.

Short answer - Yes...

They were made to eat raw meaty bones, organ meat and some pre-digested vegetable which you can find in Green tripe.

Woofles has a wide range of these products to ensure you feed a variety of species appropriate raw meaty bones and offal, giving your animal the nutrition they need.

My dog always gets blocked anal glands. What can I do?

Feed raw meaty bones, this will create roughage in you dogs diet, which in turn will help to bulk up their poos.

This bulkyness encourages the emptying of the anal glands as it makes sure everything is pushed open fully in the anal area as it should be.

We recommend feeding of size appropriate bones three to four times a week. Dry fed dogs do not benefit from this bulking up factor and can have more issues with blocked anal glands.  

Won't my dog or cat get sick from bacteria in raw meat?

The simple answer is no, not if they are just raw fed and only raw fed.

If a dog or cat is raw fed then their stomach acidity is naturally very high as it should be, this in turn kills off any bacteria that may be present in their food.

If a dog or cat is kept on a dry food diet their stomach PH is highly altered, so food bacteria and contaminants are not destroyed as effectively.

Can I raw feed my diabetic dog?

Yes and in most cases changing your dog to a raw food diet will help greatly with managing your dog's diabetes.

Reducing the carbohydrate content in your dog's diet and feeding raw meaty bones, immediately reduces the amount of insulin required on a daily basis to handle blood sugar levels. 

I have heard that it is illegal to feed raw offal to dogs...

No... it is not illegal to feed raw offal to dogs... however, MPI do have rules, this is what they say about it:


"Hydatids are parasites that form cysts in the organs of livestock and people.  Although MPI believes NZ is now free of hydatids, we have rules around feeding offal to dogs to prevent them from re-establishing here."

Why rules are needed

Although MPI declared NZ 'provisionally free' from hydatids in 2002, they used to be a serious health issue here.  Hydatids are parasites that form cysts in the organs (especially the liver and lungs) of livestock and people.  In humans, hydatid cysts cause illness and occasionally death.

Hydatids are the larvae of the dog tapework Echinococcus granulosus.  Dogs get the parasite when they eat offal from infected livestock.  The parasite needs to infect dogs to complete its lifecycle and reproduce.  Hydatids could get back into NZ in imported livestock.  In case they do, we have rules around feeding offal to dogs to break the parasite's lifecycle and stop it from spreading.

Rules to prevent the spread of hydatid

The rules around feeding offal to dogs apply throughout NZ, AND THIS IS THE PART THAT WE HAVE DONE FOR YOU, so you can be rest assured the offal you are purchasing is treated correctly for you.

Treat offal before feeding to dogs

Don't feed offal from livestock (such as sheep, pigs, goats, cattle, deer, horses, llamas and alpacas) to dogs they have been treated (to kill the parasite), or it came from a processor with an MPI-registered risk management programme.

Treating offal is done by either:

  • freezing it to minus 10 degrees Celcius, or colder, and keeping it at that temperature for at least 10 days. (All our offal is supplied by MPI registered suppliers, and we also take measures to ensure that our offal is kept frozen at below -10 degrees celcius for at least 10 days (usually longer) before we process and sell it.
  • boiling it for at least 30 minutes (given that we promote a raw food diet, we don't treat or suggest treating this way)